Contact
If you have spotted an error, need to flag an operator policy change, or want to share feedback on the calculator, please get in touch by email. This inbox is monitored in the UK and responses focus on site accuracy and usability.
The best way to reach us is contact.delayrepaycalc@gmail.com. Include as much detail as possible, such as the operator name, journey date, and a link to any official source material if you are reporting a policy change.
What we can help with
- Corrections to operator rules, claim links, or ticket handling
- Accessibility or performance issues with the calculator
- Media enquiries about Delay Repay guidance and consumer rights
We cannot intervene in individual claims or chase operators on your behalf. For claim-specific questions, please use the contact options provided on the operator claim pages linked from the calculator.